📱 How to Get Logs from the zeitkapsl App (Android)
If something isn’t working in the app, you can help us by sending a debug log from your Android device.
This guide shows how to do that using a tool called adb
(Android Debug Bridge).
This process is a bit technical. Follow the steps carefully, and contact us if you get stuck.
✅ What you need
- An Android phone or tablet
- A computer (Windows, macOS, or Linux)
- A USB cable
- The tool
adb
🧰 Step 1: Install adb
Option A: Manual download
- Go to https://developer.android.com/studio/releases/platform-tools
- Download the ZIP file for your operating system
- Unzip it to a known folder (e.g. Desktop or Downloads)
Option B: Install with Scoop (Windows only)
-
Open PowerShell (not as Administrator)
-
Install Scoop if you haven’t already:
iwr -useb get.scoop.sh | iex
-
Add the extras bucket:
scoop bucket add extras
-
Install adb:
scoop install adb
-
Check it works:
adb version
🔓 Step 2: Enable USB debugging on your phone
- Open Settings
- Go to About phone
- Tap Build number seven times to enable developer mode
- Go back, open System > Developer options
- Enable USB debugging
🔌 Step 3: Connect your phone
- Plug your phone into your computer with a USB cable
- If prompted on your phone, tap Allow for USB debugging
🖥️ Step 4: Open Terminal or PowerShell
macOS / Linux:
cd ~/Downloads/platform-tools
Windows (manual install):
cd C:\Users\YourName\Downloads\platform-tools
Skip this if you installed adb with Scoop — it’s already in your path.
📋 Step 5: Capture logs for zeitkapsl
Start capturing logs and filter for our app’s package name:
macOS / Linux:
./adb logcat | grep eu.zeitkapsl.app > zeitkapsl-log.txt
Windows:
adb logcat | findstr eu.zeitkapsl.app > zeitkapsl-log.txt
🚨 Step 6: Reproduce the issue
- Open the zeitkapsl app on your phone
- Wait for the issue or crash to happen
- Once it occurs, return to the terminal and press
Ctrl + C
to stop logging
This will save the logs to a file named zeitkapsl-log.txt
.
📧 Step 7: Send us the logs
Please send the file zeitkapsl-log.txt
to our support team.
We will only use it to investigate technical errors — it does not contain your photos or personal data.
Need help?
If you get stuck at any step, feel free to contact us via support@zeitkapsl.eu. We’re happy to assist.